Contract conditions

Scope of these conditions

These conditions describe the general framework of the services professionals provided by Mario Carlos Roca Peñafiel under the name Roca Studio commercial. They do not replace a proposal, budget or specific contract.

In case of difference, the particular document accepted will prevail for the project. Request information or send the form The budget does not bind any of the parties nor does it imply acceptance automatic ordering.

How to formalize a project

After an initial diagnostic phase, Roca Studio can send a proposal with objectives, deliverables, exclusions, calendar, investment, taxes, payment method and particular conditions. The project is considered formalized when it is accepted by the environment indicated and, if requested, the first payment or reservation is paid.

A proposal will have the validity indicated in the document itself. Yes does not specify a deadline, it may be reviewed before accepting it when there is changed the availability, scope or cost of suppliers.

Collaboration and responsibilities

To protect quality and schedule, the customer must provide truthful information, content, access and approvals within the deadlines agreed upon, in addition to identifying a person with the capacity to take decisions. You must also have the necessary rights to the materials you deliver.

Roca Studio will provide the service with professional diligence, will maintain reasonable communication and will notify you of relevant blocks. The results that depend on platforms, algorithms, markets, suppliers or third party decisions cannot be guaranteed. absolute.

Changes in scope and times

Requests that expand or modify what has been approved may require a new price estimate and schedule. No changes will be initiated additional amounts without prior confirmation from the client.

The deadlines are based on the timely delivery of materials, access, responses and payments. A delay by the customer or a third party may move the planned dates and require rescheduling according to the study availability.

Fees, taxes and payments

Investment, billing milestones and payment methods are indicated in the proposal. Unless otherwise stated, the amounts are will show without legally applicable taxes. Licenses, fonts, domains, hosting, tools or services Third parties will be budgeted or identified separately when not are included.

Failure to pay a due date may suspend work and deliveries until its regularization. The costs or consequences of that suspension They will be treated in accordance with the proposal and the applicable regulations.

Intellectual property and portfolio

The rights to methods, tools, reusable components, Previous code, templates, knowledge and resources from third parties are not transferred unless expressly agreed. Rights over deliverables finals will be assigned or licensed with the scope defined in the proposal and, generally, after full payment.

Roca Studio may publicly show the result and describe its participation as part of your portfolio, respecting the agreements of confidentiality, publication embargoes and materials whose dissemination is not authorized. Any specific exclusions will be agreed by written.

Third Party Providers and Services

Some projects depend on platforms, accommodations, gateways, extensions, APIs, resource banks or external licenses. Your conditions, prices, availability and policies belong to each supplier and may change. The proposal will indicate who hires and assumes those services when relevant.

Pauses, cancellation and closure

The conditions of pause, cancellation and refund will be specified in the proposal. If the client cancels once the project has started, they must pay for the work done, the milestones accrued and the commitments not recoverable amounts assumed for the order, without prejudice to the rights imperatives that may correspond to it.

A prolonged inactivity due to lack of materials, response or payments It can be considered a pause and force the project to be rescheduled. Before closing a collaboration, the deliverables will be communicated available and pending quantities.

Consumers and right of withdrawal

The services are mainly aimed at companies and professionals. If the person contracting legally has the status of consumer, They will respect your rights to information, guarantee and withdrawal. In service contracts concluded remotely, the general term of withdrawal is fourteen calendar days, with exceptions and rules provided by the regulations.

If a consumer expressly requests that work begin during that period, you may have to pay the part already borrowed. The loss of right of withdrawal for complete execution will only apply when the legal requirements are met and the the corresponding declaration.

Confidentiality and data

Each party will protect the confidential information received and use it solely to develop the project, unless authorized or required legal. The processing of personal data is explained in the privacy policy and may be completed with specific agreements if the service requires it.

Applicable law and contact

The relationship is governed by Spanish legislation, without prejudice to the mandatory norms that are applicable. The parties will try resolve any dispute in good faith before resorting to the courts and tribunals that legally correspond.

To consult these conditions or request a proposal, write to contacto@roca.studio .